🇨🇳 Market Updated March 3, 2026

Customer Service and Call Center Salaries in China

Explore comprehensive salary data, career paths, and job opportunities in the customer service and call center sector across China based on real-time market data.

Avg Category Salary / year
241,687 CNY
Highest Salary / year
533,000 CNY
Entry Level / year
91,520 CNY

Job Roles & Compensation

Job TitleSalary / year (CNY)Salary / year (USD)National Tier
Customer Service Country Manager 533,000 CNY $73,715.26 Top 10%
Customer Service Manager 489,500 CNY $67,699.1 Top 10%
Customer Experience Manager 472,000 CNY $65,278.8 Top 10%
Client Relations Manager 464,900 CNY $64,296.85 Top 10%
Customer Service Manager 460,500 CNY $63,688.32 Top 10%
Service Delivery Manager 457,300 CNY $63,245.75 Top 10%
Regional Account Manager 455,400 CNY $62,982.98 Top 10%
Client Relationship Manager 454,900 CNY $62,913.83 Top 10%
Customer Relations Manager 451,000 CNY $62,374.45 Top 10%
Customer Success Manager 433,800 CNY $59,995.64 Top 10%
Call Center Manager 421,400 CNY $58,280.69 Top 10%
Client Relationship Executive 415,900 CNY $57,520.03 Top 10%
Call Center Manager 412,000 CNY $56,980.65 Top 10%
Operations Support Manager 406,300 CNY $56,192.32 Top 10%
Internet Banking Supervisor 401,300 CNY $55,500.81 Top 10%
Customer Service Executive 325,600 CNY $45,031.31 Top 10%
Customer Service Advisor 296,000 CNY $40,937.55 Top 10%
Customer Success Specialist 296,000 CNY $40,937.55 Top 10%
Customer Problem Manager 292,000 CNY $40,384.34 Top 10%
Customer Solutions Representative 292,000 CNY $40,384.34 Top 10%
Customer Experience Specialist 282,500 CNY $39,070.47 Top 10%
Customer Service Team Leader 282,300 CNY $39,042.81 Top 10%
Workforce Manager 279,400 CNY $38,641.73 Top 10%
Client Service Analyst 277,400 CNY $38,365.13 Top 10%
Customer Relations Specialist 277,400 CNY $38,365.13 Top 10%
Lead Administrator 275,200 CNY $38,060.86 Top 10%
Call Center Quality Analyst 273,300 CNY $37,798.09 Top 10%
Customer Fulfillment Specialist 272,800 CNY $37,728.93 Top 10%
Client Strategy Specialist 268,900 CNY $37,189.55 Top 10%
Customer Insights Analyst 268,900 CNY $37,189.55 Top 10%
Real Time Analyst 258,400 CNY $35,737.38 Top 10%
Client Engagement Specialest 243,000 CNY $33,607.52 Middle 40%
Customer Service Trainer 243,000 CNY $33,607.52 Middle 40%
Customer Service Working Supervisor 237,400 CNY $32,833.02 Middle 40%
Dispute Resolution Specialist 233,600 CNY $32,307.47 Middle 40%
Call Center Duty Manager 232,900 CNY $32,210.66 Middle 40%
Business Support Specialist 228,000 CNY $31,532.98 Middle 40%
Call Center Team Leader 227,600 CNY $31,477.66 Middle 40%
Call Center Scheduling Manager 212,500 CNY $29,389.29 Middle 40%
Contracts Specialist 212,500 CNY $29,389.29 Middle 40%
Service Administrator 208,600 CNY $28,849.91 Middle 40%
Customer Service Supervisor 207,700 CNY $28,725.44 Middle 40%
Client Executive 190,500 CNY $26,346.63 Middle 40%
Call Center Supervisor 181,600 CNY $25,115.74 Middle 40%
Call Center Advisor 180,300 CNY $24,935.95 Middle 40%
Customer Experience Analyst 169,000 CNY $23,373.13 Middle 40%
Customer Center Supervisor 163,800 CNY $22,653.96 Middle 40%
Account Representative 161,600 CNY $22,349.69 Middle 40%
Vendor Administration Specialist 161,600 CNY $22,349.69 Middle 40%
Account Service Representative 159,400 CNY $22,045.43 Middle 40%
Customer Service Administration 159,400 CNY $22,045.43 Middle 40%
Call Center Scheduler 157,600 CNY $21,796.48 Middle 40%
Customer Service Coordinator 152,300 CNY $21,063.48 Middle 40%
Logistics Coordinator 152,100 CNY $21,035.82 Middle 40%
Customer Sales Support 142,300 CNY $19,680.45 Middle 40%
Client Service Representative 137,400 CNY $19,002.77 Middle 40%
Customer Service Associate 137,400 CNY $19,002.77 Middle 40%
Field Service Representative 137,400 CNY $19,002.77 Middle 40%
Customer Support Agent 136,200 CNY $18,836.81 Middle 40%
Customer Care Officer 136,100 CNY $18,822.98 Middle 40%
Customer Service Agent 136,100 CNY $18,822.98 Middle 40%
Customer Service Representative 136,100 CNY $18,822.98 Middle 40%
Customer Service Specialist 130,400 CNY $18,034.65 Middle 40%
Call Center Representative 129,000 CNY $17,841.03 Middle 40%
Call Center Representative 128,900 CNY $17,827.2 Middle 40%
Client Liaison Officer 128,900 CNY $17,827.2 Middle 40%
Customer Sales Representative 128,900 CNY $17,827.2 Middle 40%
Inbound Sales Representative 128,900 CNY $17,827.2 Middle 40%
Customer Care Representative 128,500 CNY $17,771.88 Middle 40%
Customer Service Officer 127,700 CNY $17,661.23 Middle 40%
Inbound Call Center Representative 127,700 CNY $17,661.23 Middle 40%
Customer Service Sales Support 119,900 CNY $16,582.48 Middle 40%
Service Writer 108,120 CNY $14,953.27 Middle 40%
Guest Relations Officer 105,800 CNY $14,632.41 Middle 40%
Guest Service Agent 103,820 CNY $14,358.57 Middle 40%
Telephone Operator 99,560 CNY $13,769.4 Middle 40%
Sourcing Assistant 91,520 CNY $12,657.45 Middle 40%

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