Explore comprehensive salary data, career paths, and job opportunities in the customer service and call center sector across Ethiopia based on real-time market data.
| Job Title | Salary / year (ETB) | Salary / year (USD) | National Tier |
|---|---|---|---|
| Customer Service Country Manager | 161,300 ETB | $2,835.32 | Middle 40% |
| Client Relations Manager | 146,200 ETB | $2,569.9 | Middle 40% |
| Client Relationship Manager | 146,200 ETB | $2,569.9 | Middle 40% |
| Customer Relations Manager | 142,300 ETB | $2,501.34 | Middle 40% |
| Customer Service Manager | 138,800 ETB | $2,439.82 | Middle 40% |
| Service Delivery Manager | 138,200 ETB | $2,429.27 | Middle 40% |
| Customer Experience Manager | 137,400 ETB | $2,415.21 | Middle 40% |
| Customer Service Manager | 136,100 ETB | $2,392.36 | Middle 40% |
| Regional Account Manager | 130,400 ETB | $2,292.17 | Middle 40% |
| Customer Success Manager | 128,500 ETB | $2,258.77 | Middle 40% |
| Call Center Manager | 125,700 ETB | $2,209.55 | Middle 40% |
| Client Relationship Executive | 125,100 ETB | $2,199 | Middle 40% |
| Call Center Manager | 123,400 ETB | $2,169.12 | Middle 40% |
| Internet Banking Supervisor | 123,400 ETB | $2,169.12 | Middle 40% |
| Operations Support Manager | 115,600 ETB | $2,032.01 | Middle 40% |
| Customer Service Executive | 97,060 ETB | $1,706.12 | Middle 40% |
| Customer Service Team Leader | 92,300 ETB | $1,622.45 | Middle 40% |
| Customer Solutions Representative | 89,280 ETB | $1,569.36 | Middle 40% |
| Customer Success Specialist | 88,620 ETB | $1,557.76 | Middle 40% |
| Customer Insights Analyst | 85,460 ETB | $1,502.21 | Middle 40% |
| Client Strategy Specialist | 84,040 ETB | $1,477.25 | Middle 40% |
| Customer Service Advisor | 83,900 ETB | $1,474.79 | Middle 40% |
| Workforce Manager | 83,640 ETB | $1,470.22 | Middle 40% |
| Client Service Analyst | 83,100 ETB | $1,460.73 | Middle 40% |
| Customer Experience Specialist | 83,060 ETB | $1,460.02 | Middle 40% |
| Customer Fulfillment Specialist | 82,920 ETB | $1,457.56 | Middle 40% |
| Customer Problem Manager | 82,160 ETB | $1,444.2 | Middle 40% |
| Lead Administrator | 80,840 ETB | $1,421 | Middle 40% |
| Customer Relations Specialist | 80,800 ETB | $1,420.3 | Middle 40% |
| Call Center Quality Analyst | 78,620 ETB | $1,381.98 | Middle 40% |
| Real Time Analyst | 75,280 ETB | $1,323.27 | Middle 40% |
| Client Engagement Specialest | 74,560 ETB | $1,310.61 | Middle 40% |
| Customer Service Trainer | 72,420 ETB | $1,273 | Middle 40% |
| Call Center Duty Manager | 71,700 ETB | $1,260.34 | Middle 40% |
| Dispute Resolution Specialist | 69,780 ETB | $1,226.59 | Middle 40% |
| Customer Service Working Supervisor | 69,180 ETB | $1,216.04 | Middle 40% |
| Business Support Specialist | 68,060 ETB | $1,196.36 | Middle 40% |
| Service Administrator | 66,820 ETB | $1,174.56 | Middle 40% |
| Call Center Team Leader | 65,800 ETB | $1,156.63 | Middle 40% |
| Call Center Scheduling Manager | 65,080 ETB | $1,143.97 | Middle 40% |
| Contracts Specialist | 63,380 ETB | $1,114.09 | Middle 40% |
| Customer Service Supervisor | 60,840 ETB | $1,069.44 | Middle 40% |
| Call Center Supervisor | 57,320 ETB | $1,007.57 | Middle 40% |
| Client Executive | 55,940 ETB | $983.31 | Middle 40% |
| Call Center Advisor | 51,080 ETB | $897.88 | Bottom 50% |
| Vendor Administration Specialist | 50,340 ETB | $884.87 | Bottom 50% |
| Customer Service Administration | 50,020 ETB | $879.25 | Bottom 50% |
| Customer Experience Analyst | 48,560 ETB | $853.59 | Bottom 50% |
| Account Service Representative | 46,720 ETB | $821.24 | Bottom 50% |
| Customer Center Supervisor | 46,400 ETB | $815.62 | Bottom 50% |
| Logistics Coordinator | 46,400 ETB | $815.62 | Bottom 50% |
| Call Center Scheduler | 45,600 ETB | $801.55 | Bottom 50% |
| Account Representative | 44,540 ETB | $782.92 | Bottom 50% |
| Customer Service Coordinator | 43,760 ETB | $769.21 | Bottom 50% |
| Inbound Sales Representative | 41,660 ETB | $732.3 | Bottom 50% |
| Field Service Representative | 40,640 ETB | $714.37 | Bottom 50% |
| Customer Service Officer | 40,240 ETB | $707.34 | Bottom 50% |
| Client Liaison Officer | 40,140 ETB | $705.58 | Bottom 50% |
| Client Service Representative | 40,140 ETB | $705.58 | Bottom 50% |
| Customer Sales Representative | 39,960 ETB | $702.42 | Bottom 50% |
| Customer Sales Support | 39,800 ETB | $699.6 | Bottom 50% |
| Customer Service Agent | 39,800 ETB | $699.6 | Bottom 50% |
| Customer Service Specialist | 39,640 ETB | $696.79 | Bottom 50% |
| Customer Service Associate | 38,700 ETB | $680.27 | Bottom 50% |
| Customer Care Officer | 38,620 ETB | $678.86 | Bottom 50% |
| Call Center Representative | 38,340 ETB | $673.94 | Bottom 50% |
| Call Center Representative | 38,060 ETB | $669.02 | Bottom 50% |
| Inbound Call Center Representative | 37,880 ETB | $665.85 | Bottom 50% |
| Customer Support Agent | 37,800 ETB | $664.45 | Bottom 50% |
| Customer Care Representative | 37,740 ETB | $663.39 | Bottom 50% |
| Customer Service Representative | 37,380 ETB | $657.06 | Bottom 50% |
| Customer Service Sales Support | 37,380 ETB | $657.06 | Bottom 50% |
| Service Writer | 35,560 ETB | $625.07 | Bottom 50% |
| Guest Relations Officer | 31,040 ETB | $545.62 | Bottom 50% |
| Telephone Operator | 28,720 ETB | $504.84 | Bottom 50% |
| Guest Service Agent | 28,680 ETB | $504.14 | Bottom 50% |
| Sourcing Assistant | 26,100 ETB | $458.78 | Bottom 50% |